Sports / Live
bet765 collects only what is needed to run your account and process payments through bKash and Upay. This policy tells you exactly what we hold, why we hold it, and what you can do about it — access depends on your local law and eligible regions.
When you open an account with us, we collect information in three categories. First, account registration details — your name, contact information and login credentials. Second, transaction records tied to payment activity, including bKash wallet references, Upay transfer identifiers and any bank transfer confirmation numbers we receive to match your deposit to your account. Third, browsing and device data: the type of device you use, your browser version, and the pages you visit within our site. We collect this last category through standard cookies and session tracking, which you can manage through your browser settings. We do not sell your personal data to third parties. We share only what is operationally required — for example, passing a bKash transaction reference to our payment processor so your deposit registers correctly. Jurisdiction determines what data rights apply to you. We aim to keep records only as long as your account is active or as required by the rules of eligible regions. You can request a copy of your records or ask us to correct inaccurate details by contacting our support team.
Not every part of your experience falls under this policy. Understanding the boundaries helps you know who to contact when something comes up. The four areas below map out what we cover directly, and what sits outside our responsibility.
Any personal data tied to your bet765 account — registration details, login activity and account history — falls fully within this policy. You can request to view or correct this information by contacting our support team directly.
Payment records linked to bKash deposits, Upay transfers and bank transactions are covered here. We hold only the reference data needed to match a payment to your account; the wallet provider's own privacy terms govern the rest of the transaction.
Pages, game lobbies and content you browse on bet765 are covered by this policy for session and analytics data. We track which areas you visit so we can improve the account-to-lobby path, not to build a profile for advertising.
Links or embedded services that point outside bet765 — including mobile wallet apps and game studio interfaces — operate under their own privacy terms. We have no control over data those services collect independently of your bet765 account.
Your account data is not locked away. Several concrete actions are available to you, depending on the rules of your local law and eligible regions. You can ask us to send you a copy of the personal information we hold — this includes your registration details and the transaction reference records we keep for bKash and Upay payments. If any of those details are wrong, you can ask us to correct them. We will confirm receipt of your request and work through the update with you. Where your local law supports it, you may also ask us to delete information we no longer need to run your account. We will tell you clearly if a deletion request conflicts with a retention obligation we must meet. Every request goes through our support team; there is no separate data portal — just reach us through the contact routes published on the site.
Request a copy of the personal data we hold on your account, including bKash and Upay transaction references. Use the live chat or email route on our support page to submit the request.
If your registration information is out of date or incorrect, contact our support team with the corrected details. We will update your account and confirm the change once it is done.
Not sure why a particular piece of data was collected? Ask us. Our support team will explain the reason and the legal basis we are relying on, based on eligible region rules.
Where local law and our retention obligations allow, you can ask us to delete data we no longer need. We will be clear about what we can and cannot remove, and why, before we act.
Privacy questions deserve a direct answer. The contact routes below are the channels we keep open for policy-related queries — whether you want to review your data, correct a detail or ask about how a bKash transaction record is stored. Use the channel that suits you; every route goes to the same support team.
Open the chat window from any page on bet765. State that your query is privacy-related so the team can route it to the right person without delay.
Send your privacy request to the email address published on the Contact page. Include your account identifier and a brief description of what you are asking for.
The Help section inside your signed-in account lists current support routes and any updated contact details. Check there first if you are unsure which channel to use.
We take a minimal-data approach: we collect what the account and payment flow requires, and nothing extra. Cookies are used for session management and to keep your account logged in across the pages you visit. You can turn off non-essential cookies through your browser settings without losing access to your account. Payment references — such as a bKash transaction ID or Upay reference number — are stored in encrypted form and are never shared outside the transaction matching process. We keep your account data for as long as your account is active or as required by the eligible region rules that apply to you. If you close your account, we retain only the records we are legally required to hold, and only for the minimum period specified.
Session cookies keep your account active as you move between pages. Non-essential cookies can be switched off in your browser settings at any time without affecting your login or account access.
bKash and Upay transaction references are stored in encrypted form. They are used only to match deposits to your account and are not passed to any party outside that process.
We keep your account data while your account is open. After closure, we hold only what eligible region rules require, for the minimum period specified by those rules — then it is removed.
If we change this policy in a way that affects your rights, we will post a notice in your account area before the change takes effect. You can also contact support to ask about any update at any time.
If your question is not covered below, reach us through live chat or the email address on the Contact page. These answers cover the situations that come up most often around account data, payment records and your rights under this policy.
We collect the registration details you enter — name, contact information and login credentials. We also store transaction references from bKash, Upay or bank transfers so we can match payments to your account. Device and session data is collected automatically when you browse the site.
We share data only where it is operationally required — for example, passing a bKash reference to our payment processor. We do not sell your personal data. Third-party services like mobile wallet apps have their own terms that govern what they collect independently.
Contact our support team via live chat or the email address on the Contact page. Include your account identifier and ask for a data copy. We will confirm receipt and respond based on your eligible region rules and local law.
Yes, where your local law and our retention obligations allow it. Submit the request through support. We will explain clearly what we can remove and what we are required to keep, and for how long, before taking any action.
Payment references are stored in encrypted form and used only for matching a deposit to your account. They are not shared outside that transaction process. Access to payment records within our systems is restricted to the team members who handle account queries.
This policy covers your account and data on bet765. What data rights apply to you specifically depends on your local law and eligible regions. If you have questions about how local rules interact with this policy, contact our support team for a direct answer.